Contact Us

If you have any questions or require assistance, the Pistolo support team is on hand to help. We’re dedicated to providing timely and effective support to all our players across Australia. Below you’ll find the main ways to get in touch with our customer service representatives.

Customer Support Options

We offer a couple of convenient channels to ensure that getting help is straightforward and efficient. Whether it’s a quick query or a more detailed issue, our team is ready to provide the information needed.

Live Chat

For immediate assistance, the Live Chat service is the most direct option. It operates 24 hours a day, 7 days a week, making sure help is always just a few clicks away. Players can expect a response from an agent within a few minutes, making it perfect for urgent questions about accounts, payments, or gameplay. The team at the Pistolo Casino is always ready to assist with any queries.

Email Support

For less urgent matters or inquiries that require detailed explanations or document attachments, you can contact our support team at support@pistolo.com. We aim to respond to all email queries within 24 hours. This method is well-suited for verification processes, feedback, or complex questions that aren’t time-sensitive. For more details on how data is managed, please review the Pistolo privacy policy.